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Store Policies
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The following are our store policies: Payment Methods, Shipping, Returns, Insurance, Expedited Shipping and Privacy. If you have any questions or concerns, please feel free to contact us by email. William J Kozersky, Philatelist
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 Domestic payments: We accept Personal Checks, Money Orders, Cashier Checks, PayPal, eChecks, Debit Cards, Visa, MasterCard, Amex, and Discover Card.
International payments We accept all Credit Cards, PayPal, and U.S. Funds.
Please note that we welome your personal check. However, there is a 7 day wait before shipment.
To pay by check - complete order, print invoice. Detach payment coupon on bottom of invoice and send with your check or money order made payable to William J Kozersky.
Shipping Domestic Orders: at checkout, you will have an opportunity to choose shipment by USPS First Class Mail, USPS Priority Mail, USPS Express Mail, UPS Ground, UPS 2nd Day Air, or UPS Next Day Air. There are no per item charges, as all items are shipped by weight. Mix or Match items or categories. The shipping costs will be automatically calculated at checkout. Please note that all Domestic orders shipped via USPS Priority Mail should arrive in 2 to 3 days.
International Orders to Canada can be shipped via USPS First Class International Mail, USPS Priority Mail International (6 to 10 days), or UPS Ground. All other Global or International orders are shipped via USPS First Class International Mail or USPS Priority Mail International (6-10 days). Insurance included. All items are shipped insured for loss or damage. Further information regarding Shipping Rates.
USPS 1st Class Mail is available for all Domestic and International shipments. Please note that this method of shipment while less expensive, will require a longer time to reach you.
Registered Mail - All Domestic and International orders over $99.00 will be shipped via USPS Registered Mail. This service will insure that your order reaches you safely, and securely. The cost of this service is in addition to the postage cost, and will appear as part of the shipment cost.
Returns & Refunds Customer service is our top priority. If we make a mistake, contact us right away, and we will correct the issue promptly and professionally.
Further, your satisfaction is guaranteed. If you are not satisfied for any reason, you may exchange or return your purchase for the selling price of the item. However, we will not refund your purchase if the item is returned in unsaleable condition, or not returned. Please note that if an item you receive from us is incorrect, damaged, or not correctly described, we will refund your shipping and handling charges and reimburse you for the cost of returning the item to us. All returns or exchanges must be made within 7 days of receipt. Please allow up to 10 business days for refunds to be processed. Please email us within 3 days of item receipt, before returning any item. If your order is lost or damaged, you agree to assist us in providing any required insurance information. The placement of an order will indicate your acceptance of these terms.
Please note that all software is non-returnable and non-refundable!
 Insurance is included in the shipping price of this item. PLEASE NOTE: We use a private insurance company; U-PIC, for all insured shipments. This allows us to keep our shipping/insurance rates down and handle claims in a timely manner. Your package will not be labeled insured, but you can be certain your order has been insured to protect against loss or damage.
Want it fast? All USPS Express Mail, USPS Express Mail International, UPS 2nd Day Air, UPS Ground to Canada, or UPS Expediated Worldwide, is shipped the next business day after payment is received.
Please note that all USPS Priority Mail and UPS Ground Shipments are normally shipped within two days.
We are buying. We are always interested in buying Christmas Seals, Easter Seals, Boys Town Seals, Charity Seals, Stamp Collections, and other philatelic materal. We do not download images or files sent to us by email. Just send us a list of the items you wish to sell by mail. We will contact you upon receipt.
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