Frequently Asked Questions (FAQs)
We answer many shopper's questions every day. Often, there are questions like these. So we are sharing the answers to these common questions here, hoping you find them helpful.
1. What exactly do you sell here?
Bill, our owner, is a philatelist and dealer in collectible stamps and charity seals such as Christmas Seals and Easter Seals, Foreign TB Charity Seals, Charity Seal Literature, Topical and Foreign Stamps, Stamp Albums, Postcards, plus collectible labels such as Wine Labels, Cigard Box Labels and Crate Labels.
2. What type of payment do you accept?
Domestic Payments: We accept PayPal, Bill Me Later, Debit Cards, Visa, MasterCard, Amex, Discover Card, Personal Checks, Money Orders, and U.S. Funds.
International Payments: We accept all Credit Cards, PayPal, Bill Me Later, and U.S. Funds.
To pay by Check, or U.S. Money Order - complete order, print invoice. Detach payment coupon on bottom of invoice, send with check or money order payable to: William J Kozersky, Philatelist.
For further information, please visit our Payment Center
3. What do you charge for shipping?
Domestic Orders: Purchasing your stamps and supplies is easy and affordable with our convenient flat-rate shipping. We have four (4) domestic flat rate shipping tiers. Flat rates of $3.00, $3.50, $3.75, and flat rate Priority Mail Shipping.
No matter how many single charity seals, topical or foreign stamps, small collections, collectible labels, or postcards you purchase, or their value, you pay no more than $3.00 for shipping your order by USPS First Class Mail.
No matter how many foreign or topical stamp packets you purchase, or their value, you pay no more than $3.50 for shipping your order by USPS First Class Mail.
No matter how many sheets of Christmas Seals, Easter Seals, Charity Seals, Souvenir pages, Cigar Box Labels, Stocks, or stamps you purchase, you pay no more than $3.75 for shipping your order by USPS First Class Mail.
Heavier items such as albums, stock pages, or large collections you purchase, will be shipped by flat rate USPS Priority Mail, with a minimum cost of $6.95.
Items such as crate labels, or other items you purchase that require extra protection to protect them from damage, will be shipped by weight by USPS Priority Mail.
All books, catalogs, and other literature on paper or CDs you purchase, will be shipped by weight at USPS Media Mail rates, with a minimum cost of $2.75.
International Orders: Orders to Canada are shipped via USPS Priority Mail International (6 to 10 days). The minimum cost is $24.50. This method is the most secure and fastest manner to ship items to Canada.
All other Global or International orders are shipped via USPS Priority Mail International (6-10 days). The minimum cost is $33.80. This method is the most secure and fastest manner to ship items globally.
For further information, please visit our Shipping Center
4. Do you collect sales tax on sales to states other than California?
No, we only collect sales tax on sales to California residents. Because of our size, we qualify for the small business exemption in all states that require sales tax to be collected on any remote sale in their state.
California law requires that we compute and charge Sales Tax of 8% on all items shipped to a California address.
For further information, please visit our Sales Tax Policy
5. What about returns? Can I return an item I do not like? Or, the condition is not as you state?
Your satisfaction is guaranteed. You must be completely satisfied with any stamp or collecting supply you order from us. If not, simply return it to us within 30 days in its original packaging. We will gladly replace, issue a credit voucher or refund, whichever you prefer. However, we will not refund your purchase if the item is returned in unsaleable condition, or not returned.
For further information, please visit our Return Center
6. Is my information secure? Can I safely use this site without fear of spam or my information being stolen?
All financial information regarding payment is securely stored directly with our Bank, or PayPal. We do not have access to your credit card numbers, or other such information.
Further, we do not sell, trade, or otherwise share your personal information, such as name, email address, physical address, phone numbers, buying history, etc. Your information stays with us. You do not have to worry about receiving unsolicited email from other companies or individuals as a result of obtaining information, shopping, or making a purchase at this site.