Store Policies

Sales Tax

At this time, we only collect sales tax on sales to California residents. Because of our size, we qualify for the small business exclusion in all states that require sales tax to be collected on any remote sale in their state.  

California law requires that we compute and charge Sales Tax of 8% on all items shipped to a California address.

For further information, please visit our Sales Tax Policy

Returns and Refunds

Your satisfaction is guaranteed. You must be completely satisfied with any stamp or  collecting supply you order from us. If not, simply return it to us within 30 days in its  original packaging. We will gladly replace, issue a credit voucher or refund, whichever you  prefer. However, we will not refund your purchase if the item is returned in unsaleable condition, or not returned.

For further information, please visit our Return Center

Payment options

Domestic Payments: We accept PayPal, Bill Me Later, Debit Cards, Visa, MasterCard, Amex, Discover Card, Personal Checks, Money Orders, and U.S. Funds.

International Payments: We accept all Credit Cards, PayPal, Bill Me Later, and U.S. Funds.

To pay by Check, or U.S. Money Order - complete order, print invoice. Detach payment coupon on bottom of invoice, send with check or money order payable to: William J Kozersky, Philatelist. 

For further information, please visit our Payment Center

Shipping and Processing

Priority Shipping - Introducing Priority Shipping. We have updated our shipping, so as to deliver your purchases in a much faster, secure and safe manner. With Priority Shipping we can reach most domestic addresses in two days, and virtually all within three days. Plus, doing so within a secure package with tracking, and insurance to protect your order from damage or loss. 

Example: Order on Monday, we ship on Tuesday, depending upon your domestic USA location, you will receive your order on Wednesday, Thursday, or Friday. And, in those rare instances, on Saturday. Tracking included, so that you can follow the progress of your order to you.

Domestic Orders: Purchasing your stamps and supplies is easy and affordable with our convenient flat-rate shipping. We have three (3) domestic flat rate shipping tiers. Based upon your order sub-total your shipping costs are as follows:

Order Sub-Total

Heavier items such as albums, stock pages, or large collections that you purchase, will be shipped at a slightly higher cost. 

International Orders: Orders to Canada are shipped via USPS Priority Mail International (6 to 10 days). The minimum cost is $27.75. This method is the most secure and fastest manner to ship items to Canada.

All other Global or International orders are shipped via USPS Priority Mail International (6-10 days). The minimum cost is $35.75. This method is the most secure and fastest manner to ship items globally.

For further information, please visit our Shipping Center

Insurance

All orders are shipped Insured with USPS Tracking. PLEASE NOTE: We use a private insurance company; U-PIC, for all insured shipments. This allows us to keep our shipping/insurance rates down and handle claims in a timely manner. Your package will not be labeled insured, but you can be certain your order has been insured to protect against loss or damage. 

Further Information is available at our Return Center.